Privacy Policy

L'Oréal Australia Pty Ltd respects the privacy of every member of the L'Oréal Professionnel Education Programme.

The L'Oréal Professionnel privacy policy has been formulated in accordance with the National Privacy Principles under the Privacy Act 1988 (Cth) and outlines the information L'Oréal Australia will collect as part of this program and how we will use that information. It will also tell you how you can verify the accuracy of your personal information submitted to L'Oréal through membership to the program and how you can request that we delete or update your personal information.

We collect and use personal information from you so that we can provide you with the benefits of the L'Oréal Professionnel Education Programme, and to allow us to develop new products, offers and services which are relevant to you.

Personal information received from you via the L'Oréal Professionnel Education Programme will only be used by L'Oréal, except as otherwise required by law or as L'Oréal specifically discloses to you when the information is collected.

We will not disclose personal information received from you via the L'Oréal Professionnel Education Programme to third parties except:

  • where third parties appointed by L'Oréal Australia (for example, freight companies delivering reward items) require access to personal information in order to perform our services and our business operations;
  • within L'Oréal Australia in accordance with the law;
  • where L'Oréal Australia is required or authorised by law to disclose personal information, for example to law enforcement agencies;
  • with your consent; or
  • where otherwise consistent with the Privacy Act 1988 (Cth) and any other applicable law.

Unless you consent otherwise, your personal information will not be used for purposes that are unrelated to the L'Oréal Professionnel Education Programme. L’Oréal will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.

When you visit the L'Oréal Professionnel Education website, we will not collect any personal information about you unless you provide it to us voluntarily. If you opt not to provide us with personal information your participation in the L'Oréal Professionnel Education programme may be affected.

L'Oréal Australia Pty Ltd may collect and use certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit our web pages. For example, when you visit our website, our web server will automatically record some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name and address of your Internet service provider (eg Telstra BigPond). You cannot be personally identified from this aggregate information.

Our cookies and web log information does not collect any personal information. They do not contain personal information such as your name or email address.

You can seek to update or verify the accuracy of your personal information submitted to L'Oréal through the L'Oréal Professionnel Education Programme by phoning the L'Oréal Professionnel Education Booking Centre on 1300 361 232.


L'Oréal Australia Pty Ltd, ACN 004 191 673, 256 Bay Road, Sandringham VIC 3191


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